Shut off the main water supply to the house immediately. before you do anything else. Your main shutoff is usually near the water meter, at the front of the house, or in a utility area. Turning off the water stops the active damage. Then call WireNut. While you are waiting, move anything that can be moved out of the water’s path and document the damage for your insurance if applicable.

Natural gas from Black Hills Energy has a distinctive rotten egg odor added specifically so you can smell it. If you smell gas in your Pueblo home, do not turn any switches on or off, do not use your phone inside the house, do not light anything, and get everyone out immediately. Once outside, call Black Hills Energy’s emergency line and then call us. Gas leaks are not a call-us-in-the-morning situation.

Yes, a sewer backup is a genuine emergency. Sewage in your home is a health hazard, not just a plumbing inconvenience. Do not use any drains, toilets, or fixtures until the backup is cleared. everything in the house drains to the same line, and using more fixtures just adds more sewage to the backup. Call WireNut and we will get someone to your Pueblo home fast.

WireNut gives you a flat-rate price before any work begins, including on emergency calls. We are not going to take advantage of a stressful situation. Whatever the rate is for your specific job and timing, you will know it before we start.

It depends on the season and your household situation. In a Pueblo winter, no hot water is a genuine hardship and we treat it with appropriate urgency. A failed water heater can often be diagnosed and in some cases repaired on a same-day call. If replacement is needed, we will tell you quickly so you can make a decision. Do not go days without hot water in Pueblo in winter. call us.

A plumbing emergency is anything causing active water damage, a health or safety hazard, or a situation that makes the home uninhabitable or non-functional. Burst pipes, sewer backups, gas leaks, and no hot water in winter are emergencies. A slow drain, a dripping faucet, or a toilet that runs a little long after flushing are not. those can be scheduled. If you are not sure, call us and we will help you figure out which category your situation falls into.

WireNut handles the plumbing side of a water emergency. stopping the source, repairing what failed, and getting your plumbing back in working order. For water damage remediation and drying, you will want a restoration company. We can point you in the right direction and make sure the plumbing is properly repaired before restoration work begins.